Ahead of International Women's Day 2026, Sarah Bianchi, CEO of Arighi Bianchi, shares candid insights on what modern leadership in retail should look like, and why visibility, culture and everyday actions matter more than policies on paper.
As a fourth-generation leader of a 170-year-old interiors retailer, Bianchi is redefining what leadership means in a sector where senior roles remain largely male-dominated. Her approach centres on people-first culture, curiosity and actively creating opportunities for women to step into leadership.
© Arighi Bianchi
"The biggest shift in retail isn't technology or trends, it's culture. Leadership today has to be far more people-led, creative and responsive than ever before. The businesses that thrive are the ones where leaders spend as much time listening to their teams and customers as they do analysing spreadsheets."
Culture before policy
For Bianchi, meaningful change starts with daily behaviour, not corporate statements.
She believes many businesses still rely too heavily on policies, while overlooking the environment people experience on the ground.
"Putting policies on paper isn't the same as creating a culture where women feel confident putting themselves forward. Real support is about encouragement, visibility and trust, not just HR policies. This is where change really happens."
Challenging myths about women in leadership
One of the most persistent misconceptions, she argues, is that women lead 'softly'. "Many women lead very decisively, but with empathy, awareness and strong communication. That's often mistaken for being less authoritative, when in fact it's a far more effective way to run a modern business. Creating an environment where people feel heard isn't softness – it's smart leadership."
Alongside her role at Arighi Bianchi, Bianchi is also involved with the Women in Furniture Network, where championing female progression in the furniture and interiors sector is a shared priority.
Mentorship and visibility matter
Bianchi believes representation plays a crucial role in encouraging more women to pursue leadership roles in creative and retail industries.
"Creative industries are full of talented young women, but many don't see a clear path to leadership because they don't see people like themselves at the top. Visibility is incredibly powerful. If they can see it, they can imagine it for themselves." In practical terms, she makes a point of recommending women for opportunities, from projects and promotions to media appearances and public platforms.
"Often the difference between progression and stagnation is simply someone saying, 'she'd be brilliant for this'."
Advice to the next generation
Looking back, Bianchi wishes she had learned earlier that leadership is built through action, not perfection. "Don't wait until you feel qualified to have an opinion. Most leadership is learnt by doing, not by being perfectly prepared." As International Women's Day approaches, her message to the industry is clear: leadership in 2026 must move beyond outdated hierarchies and actively create environments where women are seen, supported and trusted to lead.
More information:
Arighi Bianchi
[email protected]
www.arighibianchi.co.uk
