An online furniture retailer in the UK has reported a sharp fall in sales as reduced online consumer spending continues to impact demand.
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According to accounts of Furniture and Choice filed for the year ended 31 March 2025, turnover declined by 30.2% to £14.4m, down from £20.7m in the previous year. Pre-tax losses widened to £1.5m, compared with a £1.3m loss recorded in 2024.
In its report, the company said the drop in revenue was driven by a slowdown in online furniture spending following the surge seen during the COVID-19 pandemic. It also pointed to wider geopolitical and economic pressures, including the war in Ukraine, conflict in Israel and the ongoing cost of living crisis, which further weakened consumer demand as the business entered 2025.
While direct costs reduced broadly in line with lower sales, the retailer said distribution and storage costs remained consistent with the prior year. This imbalance contributed to a decline in gross profit margin as a percentage of turnover.
The results highlight the continued challenges facing online-only furniture retailers as consumer behaviour normalises and cost pressures persist.
Source: www.bigfurnituregroup.com
