The furniture industry is projected to reach $799.46 billion in 2025, with 92% of shoppers beginning their search online, yet 77% still prefer to test items in person. Successful furniture businesses bridge this gap by combining online presence with physical showrooms. Key steps include researching market trends, defining a niche, understanding customers, and developing a practical business plan. Legal and financial setup, including business registration, tax compliance, and insurance, ensures operational security.
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Choosing an effective point-of-sale (POS) system is essential for unified commerce, synchronising online and in-store sales, inventory, and customer data. Shopify POS exemplifies this, supporting omnichannel retail and allowing staff to manage stock, quotes, and loyalty programmes seamlessly. Store location, layout, and sourcing—from wholesale to in-house manufacturing—shape customer experience, while an online presence enhances visibility through ecommerce sites and social media integrations.
Promotion, operational efficiency, and data-driven refinement ensure sustainable growth. Launch strategies should include memorable events, marketing campaigns, and robust fulfilment systems. With proper planning, furniture stores can achieve average gross margins over 40% and adapt to evolving customer behaviour by merging digital and physical retail experiences.
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